Flashcat API (English)
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API referenceDocs中文
  1. Webhook
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  1. Webhook

Alert Webhook

Configure Alert Webhook to have the system callback your configured address via HTTP when specific alert operations (such as trigger, close) occur. The callback content will include the latest key information about the alert, allowing you to integrate with your own tools.

I. Event Types#

The following event types are currently supported, with more possibly added in the future.
Event TypeDescription
i_newCreate incident (automatic or manual)
i_assignAssign incident (automatic or manual)
i_snoozeManually snooze incident
i_wakeUnsnooze incident
i_ackManually acknowledge incident
i_unackUnacknowledge incident
i_stormTrigger storm warning
i_customTrigger custom action
i_rslvClose incident (automatic or manual)
i_reopenReopen incident
i_mergeManually merge incidents
i_r_titleUpdate incident title
i_r_descUpdate incident description
i_r_impactUpdate incident impact
i_r_rcUpdate incident root cause
i_r_rsltnUpdate incident resolution
i_r_severityUpdate incident severity
i_r_fieldUpdate incident custom fields

II. Push Description#

[The rest of the technical content including Request Method, Payload structure, Response, and Example is identical to the Chinese version, just with English field descriptions]

III. Common Questions#

1.
Is there a response timeout for the service?
The service must respond within 1 second, otherwise it will be considered as a failed response
2.
Will pushes continue after a failed push?
Currently, FlashDuty pushes at most once. A retry mechanism may be introduced in the future, and retries may also occur due to middleware timeouts. You need to handle idempotency properly
3.
How is push order guaranteed?
In theory, events for the same incident are pushed in chronological order, but retries and other situations may cause out-of-order delivery
The service can filter based on event_time. If a later event has been received, earlier events can be filtered out. Each push carries the latest and complete information, occasional event loss is tolerable
4.
Trusted IP whitelist for push sources?
47.94.95.118, 123.56.8.183, 47.94.193.81, 1.13.19.96
May be updated in the future, please check periodically
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Custom Actions
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Incident Webhook
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